Industry Links

RVIA Economic Impact Study

The Recreation Vehicle Industry Association commissioned an Economic Impact Study on the RV industry, released on June 7, 2016. The study found that the RV industry contributes about $49.7 billion in economic output or 0.28 percent of the Gross Domestic Product. Through its production and distribution linkages, the industry impacts firms in 426 of the 440 sectors of the United States economy.

Nationwide, the industry is responsible for 216,170 jobs, both directly and inderectly, creating an economic impact of $37.5 billion. The full study results, along with each individual state and congressional district's economic impact is available on the website by clicking here .

Keystone Announces Addition of 3-Year Limited Warranty to New Units

Wed Sep 13, 2017

145736886578551.jpgGoshen, Ind. - Driven by tremendous growth in retail sales and the entry of millennials into the RV marketplace, Keystone, Dutchmen and CrossRoads have announced a multi-million dollar commitment to delivering a superior customer experience spearheaded by the addition of the “Industry’s Best” 3-Year Limited Structural Warranty. This new warranty takes effect on units manufactured on or after Sept. 1, 2017.

“It’s truly exciting to be part of a movement that has our industry setting all-time records,” Keystone RV Company CEO Matt Zimmerman says. “At the same time, buyers’ expectations are at a record high and it is critical that we not only meet, but exceed these expectations. This new, clearly defined and straightforward warranty, along with the steps we have taken in customer service and parts will set a higher standard for the RV industry.”

Keystone, Dutchmen and CrossRoads’ new 3-Year Structural Limited Warranty will cover the structural components of the RV including roof, roof materials installation, floor, walls, cap, internal framing and chassis. This will be in addition to Keystone’s base warranty during the first year of ownership.

Dealers will be able to file warranty claims and get approval online with minimum effort using Keystone’s proven KeyExpress dealer management system. Keystone will continue to serve as a “one-stop-shop” and handle most claims for vendor components rather than forcing dealers to deal with component vendors individually.

“Obviously this is a huge commitment for Keystone. We are stepping up our game from start to finish, including engineering and design, selection of materials and vendors, and in providing our dealers and our retail customers one-on-one support when they need it,” Zimmerman says. “In addition, to accommodate this growth, Keystone is increasing the size of its customer service staff, boosting the number of warranty parts on hand and adding 35,000 square feet of space to the Parts and Service Department.”